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NADYA'S CLOSET
1555 Simi Town Center Way, Suite 440
Simi Valley, CA 93065
(805) 578-3505
nadyascloset1@gmail.com
Monday: Closed
Tuesday - Saturday: 11am - 6pm
Sunday: 11am - 6pm
Returns & Shipping
Returns & Exchanges
We hope you love your purchase, but if something doesn’t work out we’re happy to help.
Merchandise may be returned within 7 days of delivery for a refund, as long as the items are unworn, unwashed, in original condition, and have all tags attached.
Damaged Items
In the rare event you receive a damaged item, please contact us within 3 days of delivery so we can arrange a refund or exchange.
Sale & Discounted Items
Any items purchased on sale or with a discount are eligible for online store credit only, not a refund to the original form of payment.
Shipping Fees
Original shipping fees are non-refundable, unless your return is due to our error or a defective product. Customers are responsible for the cost of shipping all returns back to us.
Processing Time & Store Credit
Once we receive your return, please allow up to 2 business days for our returns department to inspect and process it.
Approved returns will be refunded to the original form of payment for full-price items, or issued as online store credit for discounted items. Online credits may be used on our site only and will be sent to the email address used at checkout.
Return Address
Please send approved returns to:
Nadya’s Closet
1555 Simi Town Center Way, Suite 440
Simi Valley, CA 93065
We hope you love your purchase, but if something doesn’t work out we’re happy to help.
Merchandise may be returned within 7 days of delivery for a refund, as long as the items are unworn, unwashed, in original condition, and have all tags attached.
Damaged Items
In the rare event you receive a damaged item, please contact us within 3 days of delivery so we can arrange a refund or exchange.
Sale & Discounted Items
Any items purchased on sale or with a discount are eligible for online store credit only, not a refund to the original form of payment.
Shipping Fees
Original shipping fees are non-refundable, unless your return is due to our error or a defective product. Customers are responsible for the cost of shipping all returns back to us.
Processing Time & Store Credit
Once we receive your return, please allow up to 2 business days for our returns department to inspect and process it.
Approved returns will be refunded to the original form of payment for full-price items, or issued as online store credit for discounted items. Online credits may be used on our site only and will be sent to the email address used at checkout.
Return Address
Please send approved returns to:
Nadya’s Closet
1555 Simi Town Center Way, Suite 440
Simi Valley, CA 93065
Terms of Service
TERMS & CONDITIONS
Welcome to Nadya’s Closet! By placing an order on our site, you agree to the following terms:
Orders & Payments
All orders must be paid in full at the time of purchase. Prices and availability are subject to change without notice.
Shipping
We ship orders as quickly as possible. Delivery times may vary based on carrier and destination. Nadya’s Closet is not responsible for carrier delays or packages marked delivered.
Returns & Exchanges
Please refer to our Return Policy for full details.
• Returns accepted within 7 days of delivery
• Items must be unworn, unwashed, and in original condition
• Discounted items receive store credit only
• Customer is responsible for return shipping unless the mistake is ours
Product Display
We make every effort to accurately display colors and details. However, variations may occur due to monitor settings or lighting.
Errors & Omissions
Occasionally there may be information on our site that contains inaccuracies (pricing, descriptions, availability). We reserve the right to correct these at any time.
Intellectual Property
All photos, descriptions, and content on our website belong to Nadya’s Closet and may not be used without permission.
Limitation of Liability
Nadya’s Closet is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
Contact Information
For help with any order or question:
Nadya’s Closet
(805) 578-3505
Simi Valley, CA
Welcome to Nadya’s Closet! By placing an order on our site, you agree to the following terms:
Orders & Payments
All orders must be paid in full at the time of purchase. Prices and availability are subject to change without notice.
Shipping
We ship orders as quickly as possible. Delivery times may vary based on carrier and destination. Nadya’s Closet is not responsible for carrier delays or packages marked delivered.
Returns & Exchanges
Please refer to our Return Policy for full details.
• Returns accepted within 7 days of delivery
• Items must be unworn, unwashed, and in original condition
• Discounted items receive store credit only
• Customer is responsible for return shipping unless the mistake is ours
Product Display
We make every effort to accurately display colors and details. However, variations may occur due to monitor settings or lighting.
Errors & Omissions
Occasionally there may be information on our site that contains inaccuracies (pricing, descriptions, availability). We reserve the right to correct these at any time.
Intellectual Property
All photos, descriptions, and content on our website belong to Nadya’s Closet and may not be used without permission.
Limitation of Liability
Nadya’s Closet is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
Contact Information
For help with any order or question:
Nadya’s Closet
(805) 578-3505
Simi Valley, CA
Privacy Policy
PRIVACY POLICY
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Nadya’s Closet collects, uses, and safeguards your data when you shop with us.
Information We Collect
• Personal details you provide at checkout such as name, email, billing/shipping address, and phone number
• Payment information (processed securely by our payment partners — we do not store credit card numbers)
• Order history and preferences
• Optional information provided when signing up for emails or contacting customer service
How We Use Your Information
• To process and fulfill your orders
• To contact you regarding your purchase, delivery, or customer support
• To send promotional emails if you choose to subscribe
• To improve our website, assortment, and customer experience
• To prevent fraud and ensure secure transactions
Sharing Your Information
We do not sell or rent your personal information. We only share necessary data with trusted service providers such as payment processors, shipping carriers, and Shoptiques/House Account systems that help us operate our online store.
Cookies & Tracking
Our website may use cookies to improve functionality and personalize your shopping experience.
Security
We take commercially reasonable steps to protect your information. While no method is 100% foolproof, we continually work to safeguard your data.
Your Choices
• You may unsubscribe from emails at any time
• You may contact us with questions or to update your information
Contact Us
Nadya’s Closet
1555 Simi Town Center Way, Suite 440
Simi Valley, CA 93065
(805) 578-3505
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Nadya’s Closet collects, uses, and safeguards your data when you shop with us.
Information We Collect
• Personal details you provide at checkout such as name, email, billing/shipping address, and phone number
• Payment information (processed securely by our payment partners — we do not store credit card numbers)
• Order history and preferences
• Optional information provided when signing up for emails or contacting customer service
How We Use Your Information
• To process and fulfill your orders
• To contact you regarding your purchase, delivery, or customer support
• To send promotional emails if you choose to subscribe
• To improve our website, assortment, and customer experience
• To prevent fraud and ensure secure transactions
Sharing Your Information
We do not sell or rent your personal information. We only share necessary data with trusted service providers such as payment processors, shipping carriers, and Shoptiques/House Account systems that help us operate our online store.
Cookies & Tracking
Our website may use cookies to improve functionality and personalize your shopping experience.
Security
We take commercially reasonable steps to protect your information. While no method is 100% foolproof, we continually work to safeguard your data.
Your Choices
• You may unsubscribe from emails at any time
• You may contact us with questions or to update your information
Contact Us
Nadya’s Closet
1555 Simi Town Center Way, Suite 440
Simi Valley, CA 93065
(805) 578-3505